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Vision, Mission, Values & Beliefs:

 

Vision:

1. To provide quality on call, professional healthcare consultations and advice to all patients. 

2. Phonedoc’s primary goal is to help improve South Africa’s health care, one patient at a time. 

 

Mission:

1. To ensure available professionally registered and qualified healthcare service providers.

2. To treat all patients’ consultations with the utmost respect, dignity and professionalism.  

3. To provide affordable online healthcare.

4. To provide quality health care service excellence.

5. To ensure we can continuously improve and innovate our service delivery providers.

6. To expand / scale this valued proposition health care service in South Africa and abroad.   

 

Values:

1. We aim to build healthy relations with our patients, health professionals and stakeholders. 

2. We uphold the value of respect for all people.

3. We support fair economic affordability for health care services rendered.

4. To uphold highest standard of integrity in all private and confidential consultations.

5. To conduct all business in a legal, professional and ethical manner always.

6. Help support and build a healthier nation: Masakhane.

 

Beliefs:

1. Honesty in all we do.

2. Respect for all persons.

3. Integrity in our business operations.

4. Professionalism in all our consultations.

5. Reliability in our health care service providers.

6. Responsibility in our ethical actions.

7. Committed to helping your health.

8. Supports Batho Pele Principles.